Privacy, in plain English.

01Who we are

PortCert is operated by Ashdi LLC, a Wyoming limited liability company (“we”, “us”). For anything in this policy, write to contact@portcert.com.

02What we collect

• What you send us — through the quote form or by email: your name, your email address and a description of your product, and, if you give them, your company or store, a ship or arrival date and how you found us. When you order, the photos, test reports, factory details and product identifiers you send by email.
• Orders and payments — your written quote, your receipts and the files we deliver. Card payments go through our payment processor’s secure payment page; we do not receive your full card number.
• Visits — our web server keeps standard access logs (IP address, page requested, browser, time) to keep the site secure and to understand how visitors find it. There is no analytics service on this site.
• The free tools — the HTS code lookup and the children’s clothing test finder work in your browser and send nothing to us as you type or select. An HTS code typed on the home page reaches the lookup through the page address, which the access logs record like any address.

03How we use it

To answer you, quote your product, prepare what you order, invoice it, and keep this site secure and working. That is all. We do not use your information for advertising, we do not build marketing profiles, and we never sell or share personal information — in the sense of California law, or any other.

04The quote form, and who processes your information

The quote form sends your request to a form relay that runs on our own servers. The relay records the request, sends our team an internal notification of it through a messaging service, and delivers it by email to contact@portcert.com. No third-party form service receives it.

A small number of service providers process information on our behalf, only to provide their service to us:

• Hosting provider — our servers, for the website and the form relay.
• Email provider — our mailbox.
• Messaging service — internal notifications of new requests.
• Payment processor — card payments and receipts, when you order.

We may disclose information if the law requires it.

05How long we keep it

• Your request, our emails and your files: while we work together; we delete them at your written request.
• Order and payment records: as long as tax and accounting rules require.
• Server access logs: as long as they serve the site’s security and our understanding of how visitors find it.

06Your choices and rights

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Write to contact@portcert.com: we reply within one U.S. business day and complete requests within 45 days. We will not treat you differently for asking, and these rights apply to everyone, wherever you live.

This site sets no cookies and does not track you across other sites, and no third party collects information about your activity here. With nothing to track, every visit is treated the same way, whether or not your browser sends a Do Not Track signal.

07Security

The site and the form relay are served over HTTPS only. Photos, reports and deliverables are exchanged by email, and access to your information is limited to the work it was sent for.

08Children

This service is for businesses and is not directed to anyone under 18.

09Changes

If this policy changes, the new version is posted on this page with its date. Material changes apply only to information collected after they are posted.

Questions about your information? Write to contact@portcert.com. See also our Terms and refunds.